Our Data Recovery Specialists can anticipate what type of recovery you are sending in. When we receive your order, we will send you an email confirmation along with a shipping label to use for your shipment. Once we receive your device, we’ll check it in and contact you within 48-Hours with a diagnosis and a price for the recovery. If you have not yet visited our Tiered Pricing page, you can find it here. At this point, you have two options; OK the recovery and a iBook Repair technician will complete the work and send your device back to you via overnight courier. Turnaround times vary by the complexity of the recovery. If you elect not to perform the recovery, we’ll gladly send your device back to you at no additional charge. Just add this item to your shopping cart to schedule your recovery. If you have more questions, or would like to schedule your recovery via the phone, please call 1-877-572-7372.